Hotel en muy buena ubicación, la atención del personal es de primera, siempre muy atentos, amables y solícitos; desde el personal de recepción, restaurante hasta el de servicio. Ambiente temperado en el hotel
Your questions
Our answers
We address your questions
Do I need to provide my credit card number to make an online reservation? Is it safe?
Yes, a credit card is required for all reservations made online. Our reservation process is handled on a secure server that encrypts credit card information to protect you against unauthorized use. For more details, please refer to our data protection policy. Payment will be processed at check-in to guarantee the reservation.
Will I be charged on my credit card if I don’t cancel and fail to show up?
Yes, a guarantee charge will be automatically applied to your credit card if you do not cancel your reservation and fail to show up. To avoid this charge, make sure to cancel your reservation in accordance with our cancellation policy.
What is the cancellation policy?
Reservations must be canceled according to the hotel’s cancellation policy for the rate and dates booked. Please refer to our cancellation policy for more details.
How can I view or cancel a reservation I made online?
To cancel your reservation, send an email to reservas@dazzlersanisidro.com at least 48 hours in advance. The possibility of canceling your reservation will depend on the specific terms and conditions of your booking.
What is the cancellation policy?
Reservations must be canceled according to the hotel’s cancellation policy for the rate and dates booked. Please refer to our cancellation policy for more details.
How can I notify the hotel that I will be arriving after check-in time?
Guaranteed reservations with a credit card are held for late arrivals. If you know in advance that you will be arriving late, please email reservas@dazzlersanisidro.com. If your late arrival will be the following day, contact the hotel directly.
I’m traveling with a child. Will this affect my reservation?
If you are traveling with a child, please consider a few details for your accommodation. When making your reservation, indicate the number of adults and children, and specify the ages of the children in the special requests section.
- Children under 12 stay free if they share a bed with their parents. If you prefer to add an extra bed, inquire about our special rate by emailing reservas@dazzlersanisidro.com.
- Children over 4 years old have a special breakfast rate of S/29 soles, payable directly at the restaurant. Children over 12 pay the full breakfast rate of S/59 soles.
What if I want to book a group of rooms?
To book more than two rooms, you can make multiple reservations. For groups of 10 or more rooms, please contact reservas@dazzlersanisidro.com.
Does the hotel accept pets?
Yes, we are a pet-friendly hotel. An additional fee of $30 per night (including tax and services) applies. Please refer to our pet policy for more details.
Does the hotel have rooms for guests with disabilities?
Yes, we have rooms adapted for guests with disabilities. For more information, please make your reservation through reservas@dazzlersanisidro.com.
Is smoking allowed?
For safety policies and protocols, smoking is not allowed inside the hotel. A cleaning fee of $250 will be charged to anyone who violates this policy.
What are the check-in and check-out times?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. If your room is ready earlier, we will give you the key immediately. If not, you can leave your luggage and enjoy the hotel’s facilities. If you plan to explore the city, leave us your mobile phone number, and we will notify you when your room is ready.
¿Cuál es el horario de Check In y Check Out?
El horario de check in es a las 3 pm y el de check out a las 12 pm. Si tu habitación está lista antes, te entregamos la llave de inmediato. Si no, puedes dejar tu equipaje y disfrutar de las instalaciones del hotel. Si deseas salir a explorar la ciudad, déjanos tu número de teléfono móvil y te avisaremos cuando tu habitación esté lista.
En el Hotel
Viajo con un niño. ¿Afectará mi reserva?
Si viajas con un niño, esto puede afectar tu alojamiento. Al realizar la reserva, indica el número de adultos y niños, y especifica las edades de los niños en la sección de solicitudes especiales. Los niños menores de 12 años no pagan; los mayores pagan como adultos. Para más detalles, contacta directamente al hotel.
¿El hotel acepta mascotas?
Sí, somos un hotel Dog Friendly. Se aplica un cargo adicional de $25. Consulta nuestra política de mascotas para más detalles.
¿El hotel cuenta con habitaciones para personas con discapacidad?
Sí, contamos con habitaciones adaptadas para personas con discapacidad. Para más información, realiza tu reserva a través de reservas@dazzlersanisidro.com.
¿Está permitido fumar?
No está permitido fumar dentro del hotel. Se aplica una cuota de limpieza de $250 a cualquier persona que no cumpla esta política.
Pagos
¿Se realizará un cobro en mi tarjeta de crédito si no cancelo y no me presento?
Sí, automáticamente se realiza un cobro de garantía en la tarjeta de crédito si no cancelas tu reserva y no te presentas. Para evitar este cobro, asegúrate de cancelar tu reserva de acuerdo a nuestra política de cancelación.
What our customers say about us!
They’ve already enjoyed their stay and are sharing it. You should do it too.
“Recibimos una cálida bienvenida al llegar de noche a Lima. José Rivas nos ayudó mucho con orientación sobre la ciudad y nuestras vacunas. La piscina en la azotea fue el toque perfecto, con un ambiente maravilloso.”
Morche Arthur
“Very good hotel, great location, comfortable and spacious rooms, as well as the bathroom, jacuzzi, pool, and gym. I would definitely come back a thousand times for that buffet breakfast.”
Emily Zuñiga Jara
Hotel en muy buena ubicación, la atención del personal es de primera, siempre muy atentos, amables y solícitos; desde el personal de recepción, restaurante hasta el de servicio. Ambiente temperado en el hotel
“A comfortable and clean hotel with excellent service and a varied breakfast. The pool and jacuzzi have convenient hours, and the airport shuttle was punctual. The staff is friendly and efficient.”
Cristina De Casco
“Very comfortable hotel, delicious buffet breakfast, great service.”
John Carter
Enjoy the comfort of our rooms
To enjoy, to live, to rest or to sleep! Discover the variety of intimate and personal spaces we have to make your stay much more than pleasant.
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